Privacy Policy

1. Information We Collect

The Andorran Residency & Immigration Services Portal collects personal information necessary to evaluate, process, and regulate residence and work authorizations (permisos de residència i treball):

• Full legal name, birth date, nationality, civil status, and gender
• Valid passport/national identity documentation, issuance country, and expiry details
• Contact details including primary residential address, email, and phone number
• Intended or confirmed parish of residence within Andorra (e.g., Andorra la Vella, Escaldes-Engordany, Encamp)
• Employment contracts, company incorporation deeds, or proof of private investments and financial solvency
• Criminal record certificates legalized/apostilled by your jurisdiction of origin
• Technical logs, IP address, and session integrity tokens strictly for portal cybersecurity

2. Purpose & Legal Basis of Processing

Processing is carried out under the framework of the Llei qualificada d'immigració and Andorran administrative legislation for:

• Evaluating eligibility for active, passive, or local employment residency authorisations
• Registering and issuing regulatory file dossier reference IDs
• Coordinating statutory medical clearances via the immigration health service
• Affiliating successful applicants with the Andorran Social Security system (CASS)
• Preventing document falsification, illegal employment, and money laundering

3. Authorized Data Sharing

In accordance with statutory mandates, applicant dossiers may be transferred or accessed exclusively by competent public bodies:

• Servei d'Immigració (Ministeri d'Interior i Justícia del Govern d'Andorra)
• Caixa Andorrana de Seguretat Social (CASS) for social health coverage registration
• Cos de Policia d'Andorra for security and background verification
• Tributs d'Andorra for tax registration and issuance of the Número de Registre Tributari (NRT)

Your personal data is strictly protected and will never be marketed, transferred, or disclosed to commercial third parties.

4. Security & Compliance Standards

Technical and organizational protocols conform to Andorran public sector security standards:

• End-to-end TLS 1.3 / 256-bit encryption for submissions and data transfers
• Restricted role-based access for accredited immigration case officers
• Continuous auditing against unauthorized modifications, extraction, and loss
• Hosting within secure, compliant data infrastructure

5. Data Retention

Immigration records are retained as official administrative documentation pursuant to Andorran administrative law for a statutory period of 10 years following the conclusion or expiration of the permit file, after which data is archived or securely destroyed.

6. Your Rights (LQPD)

Under Law 29/2021 (LQPD), you maintain enforceable rights regarding your personal records:

• Access: Obtain confirmation of whether your dossier is being processed
• Rectification: Request correction of inaccurate, incomplete, or outdated details
• Erasure & Restriction: Request restriction or deletion where permitted by public interest and immigration law
• Complaint: Submit an administrative petition before the Agència Andorrana de Protecció de Dades (APDA)

7. Cookies & Session Management

This portal utilizes strictly necessary technical cookies to maintain application state, form pagination, and cross-site forgery protection (CSRF). No advertising, profiling, or behavioral tracking cookies are deployed.

8. Contact & Data Protection Officer

To exercise your rights or query personal data management, contact the competent service: